News25.04.2025
‘Successful GenAI implementation is not a sprint, but a strategic transformation process’
Generative artificial intelligence (GenAI) is transforming the financial sector. Banks that leverage this technology stand to benefit significantly – provided they also consider its limitations and risks. A recent expert report by the Swiss Bankers Association (SBA) outlines various aspects and application examples to establish optimal conditions for the use of GenAI in banks. Matthias Plattner, member of Julius Baer's Digitalisation Commission and the SBA's Expert Commission on Digitisation, and Richard Hess, Head of Digital Finance at the SBA, discuss the report's background and recommendations.